Maximizing the value of your investment
The users of SydneyPLUS form a unique community, a community that now has an exciting new virtual neighborhood to visit. Named the Client Services Portal, this area of the SydneyPLUS website provides our customers with access to a wealth of information in one convenient, central location.

The Client Services Portal includes, amongst others, the following sections: Frequently Asked Questions (FAQ), Discussion Board, Document Downloads, and Hot Fixes. The Discussion Board will be of particular interest to users, as it brings together SydneyPLUS users from around the globe in a forum where they can share their experiences and ideas regarding the software. Through this forum, our customers will be inspired to use SydneyPLUS in innovative ways throughout their organizations, based on the success stories posted by their peers.
 

Our client services philosophy
We are guided by a straightforward client services philosophy:

• We're available — we will quickly respond to all requests
• We make promises and follow through on them
• We will exceed your expectations
• We will provide you with the skills and knowledge you need to make the most of your investment in SydneyPLUS

We are a customer-driven company. And our full range of customer support programs reinforces the value we place on putting our customers' needs first.

From regular user group meetings to our annual Advisory Council sessions, we explore our clients' future priorities — ensuring we align our development activities with our clients' evolving needs. New content is added on an ongoing basis - for assistance locating relevant content, contact us for immediate navigation assistance and an update on when it will appear on the portal.




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Your access and use of this Client Services Portal is subject to the "SydneyPLUS Terms of Use: Acceptable Use, Privacy and Legal Disclaimer" which is to be reviewed by all parties accessing this Portal by clicking on the "Legal" link as it appears above.